(BNG 2023) Using Multi-Level Modularization to Increase Insight and Accelerate Action

Aug-01-2023

At the University of St. Gallen, course evaluations are undergoing a shift from a static one-size-fits-all model to a more agile modularized evaluation. Utilizing a combination of filtering, question personalization, the Blue Item Bank and reporting hierarchies coupled with an ongoing optimization process with stakeholders, we are implementing a new course evaluation model that is more flexible and more relevant to the end users of evaluation data on multiple levels. This approach is aimed at increasing buy-in from lecturers, departments and schools while providing them with the specific data that a fixed item survey cannot deliver. The model allows stakeholders to proactively identify new trends as well as quickly react to changes within their areas of responsibility.

Presented by : Kristin Huber, University of St. Gallen

(Slides) Using Multi-Level Modularization to Increase Insight and Accelerate Action