Service Restored – Blue Datacenter - November 12 2025

November 12, 2025 @ 13:25

All services have been restored. The engineering team is continuing to investigate the root cause of the network interruption that impacted one of the Explorance backend servers.

November 12, 2025 @ 12:40

We are currently experiencing a service disruption in our Blue datacenter, affecting a small subset of our hosted customers in the Eastern United States.
Our engineering team is investigating and working to restore service.

Updates will be posted on this page as they become available.
For assistance, contact the Explorance Support Team at support@explorance.com.