(Webinar) MassBay Community College’s “Special Sauce” - An Innovative Approach to Increasing Response Rates and Engagement
October 02, 2024
Presented by: Bridget Madden, MassBay Community College
How do you get respondents to complete their surveys, even if there is no compulsory factor to do so? MassBay Community College successfully achieves a response rate of 55-70% on course evaluations for each session/ semester throughout the academic year, without a compulsory factor for students to complete their evaluations.
In this webinar, Bridget Madden of MassBay Community College will share the innovative approaches that she implements at the college to boost response rates. Join this session to learn MassBay’s “special sauce” recipe, which includes a comprehensive communication plan, use of multiple channels (analog and digital) and types of information communicated, and thorough calendaring techniques. These combined “ingredients” help boost student and faculty engagement and overall course evaluation response rates.