EEI model - Enterprise HR and Employee Experience Categorization
Introduction
This article provides a comprehensive overview of the categorized topics within the model, offering clear insights to guide users through its structure. By outlining the included areas, users can efficiently identify relevant information and navigate the framework to explore insights that enhance their understanding of the employee experience.
This category covers the overall structure, agility, alignment, resources, stability, and initiatives of the organization. It assesses the effectiveness of how the company is organized, the availability and quality of organizational resources, and efforts toward team building, community building, and social events.
- Organizational Agility & Stability
- Organizational Alignment & Structure
- Employee Retention & Turnover
- Organizational Resources (including Human Capital)
- Community & Team-Building Initiatives
- Social & Community Events
Encompassing the HR lifecycle, this category includes processes and practices related to hiring, internal recruitment, staffing, onboarding, and the ongoing management of human resources within the organization. It emphasizes the effectiveness and efficiency of these practices in meeting organizational talent goals.
- Recruitment & Staffing (including Internal Recruitment)
- Onboarding Processes
- HR Policy Management & Changes
- Employee Retention Strategies
This category covers opportunities provided by the organization for employee professional growth, development, training, and learning. It includes formal and informal learning opportunities, management-driven development initiatives, mentorship, and team-based learning.
- Formal Training & Career Development Programs
- Informal Learning & Mentorship (Colleagues, Management)
- Growth Opportunities within Teams and Departments
- Leadership & Management Development
This category addresses qualities demonstrated by individuals across the organization—including employees, managers, and leadership—that influence organizational culture. Qualities such as professionalism, accountability, competence, fairness, respect, integrity, flexibility, caring attitudes, and teamwork are emphasized.
- Professionalism & Accountability
- Competence, Knowledge & Expertise
- Integrity, Respect, and Fairness
- Caring & Empathy (Colleagues, Teams, Managers)
- Flexibility & Adaptability
- Teamwork & Cooperation
This category assesses various elements directly related to job roles and daily work, such as role clarity, workload, autonomy, performance assessments, communication dynamics, meeting effectiveness, workplace location, and departmental interactions.
- Role Clarity & Autonomy
- Workload & Job Demands
- Communication & Meeting Effectiveness
- Job Performance & Recognition
- Policy, Processes & Procedures
- Workplace & Work Location Dynamics
Focused on monetary and non-monetary compensation elements, this category covers salaries, bonuses, raises, incentives, and a range of benefits and perks offered by the organization—including health, wellness, retirement plans, and other financial benefits designed to attract, retain, and motivate employees.
- Salary, Bonuses & Incentives
- Health & Wellness Benefits
- Retirement & Financial Security Benefits (401k, Pension)
- Compensation Fairness & Satisfaction
This category emphasizes interpersonal relationships, networking, camaraderie, and trust within the organization. It assesses relationships among colleagues, direct managers, and teams, as well as connections built across departments and at organizational events.
- Camaraderie & Team Cohesion
- Relationships with Managers
- Cross-Team Networking & Connections
- Trust in Management & Teams
Assessing factors influencing overall employee wellbeing, this category includes physical and psychological safety, mental and physical wellbeing, management of work stress, scheduling flexibility, work-life balance, and overall employee satisfaction with the quality of their work environment.
- Psychological & Physical Safety
- Employee Wellbeing & Health
- Work Stress Management
- Work Schedule & Flexibility
- Work-Life Balance Initiatives
This category addresses the adequacy, reliability, and quality of technology infrastructure, tools, and IT support provided to employees. It specifically evaluates network quality, internet access, software/hardware tools, and the technical environment enabling employees to perform their jobs effectively.
- IT Infrastructure & Network Reliability
- Access to Necessary Technology Resources
- Technical Support Quality & Responsiveness