What do I need to know about adding MLY to my Blue instance
MLY in Blue Reports automates qualitative feedback analysis with sentiment, recommendation, and alert analysis, topic categorization, and demographic insights, enabling faster decision-making and reducing time spent on manual interpretation.
HIGHLIGHTS
- Qualitative Insights: Analyze open-ended feedback to uncover patterns, sentiments, recommendations, alerts, and key discussion topics.
- Rich Cross-Tabulations: Segment data demographically and combine qualitative with quantitative results for nuanced insights.
- Redaction : Identify and hide harmful comments to promote psychological safety.
- Multilingual Analysis: Use automated comment translation to broaden representation and inclusivity.
Prerequisites
The MLY x Blue integration requires:
- Blue version 9.4
- MLY version 3.0.1
The Blue 9.4 release introduces powerful report blocks, offering deep insights for qualitative feedback in Blue reports. This release also brings advanced redaction capabilities and support for multilingual analysis of comments analyzed by MLY.
The MLY 3.0.1 release introduces advanced API extensions to facilitate seamless data exchange and operational integration between MLY and Blue. All standalone MLY customers will be automatically upgraded to version 3.0.1 during the MLY April 25-26, 2025 maintenance window.
TO GET STARTED
Contact Explorance customer support to plan your Blue upgrade to version 9.4 and to request the activation and setup of MLY in your Blue instance.
Also ensure that your Blue and MLY licenses correspond to the volume of comments you expect to analyze in MLY for inclusion in Blue reports. For example, if the volume of feedback from evaluations/surveys in Blue is higher than your license for analyzed comments in MLY, the MLY license will have to be adjusted to accommodate more analyzed comments.
Supplemental MLY value-add modules
MLY analyses can be further enhanced with additional licensable modules (for an added fee) that provide the following capabilities:
Redaction: This feature detects and redacts sensitive keywords or entire comments, assigning alert scores to flag comments that should be hidden to ensure psychological safety.
Multilingual analysis: This feature automatically translates non-English comments into English, ensuring all feedback is analyzed and available to be included in Blue Reports. Report viewers can view the analyzed comments in the original language as well as English in their reports.
TO GET STARTED
To add one or both of these modules to your MLY license, contact your Explorance account manager to discuss licensing and activation of the module(s) in your Blue instance.
Additional resources
TO GET STARTED
Watch the Blue 9.4 customer release webinar: to become familiar with Blue 9.4 features.
Watch the MLY Analysis: Taking Action with MLY Data customer webinar: where you'll learn some simple steps to help you analyze your comment data more effectively and efficiently in MLY. Specifically how to:
• Analyze and synthesize categorized qualitative feedback
• Move beyond categorization to actionable insights that can inform decision-making
• Present actionable insights
MLY in Blue Reporting self-directed online training: A new MLY in Blue Reporting training module will be available with the Blue 9.4 release. This training module is accessible in the standard MLY training via the MLY home page or in the Explorance LMS. Please email Explorance Learning if you would like access to the MLY in Blue Reporting training module in the LMS.