Alias Link FAQ

Why is a class not appearing in my alias link?

There are several factors that can impact a class is not appearing in an alias link. If your class was created or modified recently, it can take up to an hour that to appear within an alias. This includes creating new classes, assigning new surveys, or updating class configurations like instructor, learning method, and location.

Confirm the correct instructor or location is assigned to the class, and not a duplicate. If a duplicate was assigned, update the class to the correct instructor or location, and those changes will be reflected within the hour.

Alias links default to classes with instructors. If a class’s learning method is Self paced web based or Self paced non web based, edit the alias’s criteria and select those learning methods.

Why aren't Self paced classes included in alias links automatically?

Alias links can be created for self-paced classes. However, alias links are not recommended for self-paced classes as they have no instructors or start and end dates, so the list can become very long, increasing the chance learners will either select the wrong class or give up finding it in the list and not provide feedback.

A better method to distribute surveys for self-paced learning programs is to include the survey’s summary link within the program materials.

What does the event dropdown show?

The event dropdown displays Tests or Blended Learning Program level surveys. Any test that is currently open meeting that alias link’s criteria will display under the event dropdown. This section will only display if a test or program level survey is open.

Where can I find available alias links?

Alias links can be found by navigating to Administration>Learning Assets> Aliases.

You can search for a specific alias link or use the filters on the left to view available alias links.

Can I edit an alias link?

Yes. All alias links, except Vendor aliases, can be edited by:

1. Navigating to Administration>Learning Assets>Aliases
2. Locate the needed alias
3. Click the gear icon and select edit OR click name in the alias column.
4. Make the needed update
5. Click Update

Can I delete an alias link?

Yes, but only by Super Admin users.

To delete an alias link follow these steps:

1. Navigating to Administration>Learning Assets>Aliases
2. Locate the needed alias
3. Click the gear icon and select delete
4. Confirm you want to delete the alias

How can I create an alias link?

Alias links can be created by:

1. Navigating to Administration>Learning Assets>Aliases
2. Click the “Add Alias” button
3. Enter the alias name and select the applicable criteria.
4. Click the “Add” button

For example, if you select Post Event, an instructor, and instructor led from their respective fields will limit the classes and events to classes that have an open post event, taught by that instructor, and the class was created using the instructor led learning method.