End of Support Notice: Blue 8 (all versions)

Effective: June 30, 2026

This is a reminder that as of June 30, 2026, Explorance will no longer support any version of Blue 8.

Blue 8 is now in a Long-Term Support (LTS) phase. This means that Explorance will continue to provide essential updates, maintenance, and support for Blue 8 customers until June 30, 2026. You can expect:

Critical security updates
Bug fixes for critical issues related to data
Ongoing technical support

This move is part of our commitment to delivering a robust and secure experience for our users. While Blue 8 remains fully functional, this LTS transition signals a focus on stability rather than introducing new capabilities. New features will be introduced in Blue 9.

What does this mean?

This means you should take action if you are on a release prior to Blue 9. Upgrading and staying current is increasingly important both for our customers and for our ability to support you adequately. We recommend upgrading to the latest version of Blue 9 to take advantage of the new features, security, and enhancements. After the date above, Explorance will no longer provide updates, bug fixes, or support for these older versions.

What if I cannot upgrade now?

We understand that some customers may prefer to keep using Blue 8 for now. Therefore, we will continue to provide Blue 8 support for any critical issues or bugs that significantly affect their systems until June 30, 2026 to give you time to plan your upgrade to Blue 9.

What do I need to know about Blue 9?

Blue 9 introduced a new Home page, SSO advancements, a new Blue built-in authentication solution for more robust security, and more.

Learn more about new features described in the Blue 9 Welcome Guide
Consult the checklist to prepare for your upgrade, see the Blue 9 Transition Guide
Enroll in the Blue 9 Transition Training
Explore the requirements and steps to upgrade to Blue 9 in this video: Seamless Transition to Blue 9
Contact Explorance Customer Support to start planning your upgrade

How do I upgrade to Blue 9?

Please contact Explorance Customer Support to schedule your Blue 9 upgrade. If you have already submitted your upgrade to Blue 9 request - thank you!

Supplementary Information

End of Support: Blue Dashboard 3.3

Effective February 5, 2026, Explorance will no longer support Blue Dashboard 3.3. If you are currently using this version, we recommend that you start planning your update to ensure a smooth transition.

To explore what's new, visit the Blue Dashboard Release Notes.

Depending on your version of Blue, you may need to update to ensure compatibility with Blue Dashboard 4 or higher. Please refer to the appropriate compatibility table:

Contact Explorance Support for further assistance.